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Matrixgrow Consultancy
Matrixgrow

Providing secure, isolated SaaS ERP solutions designed to run and scale your organization efficiently.

Data Security Compliance Certified

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Cookie Policy

Cookie Policy

Effective Date: 11 August 2026  · Version: v2026.08.11

This Cookie Policy explains how Matrixgrow Consultancy uses cookies and similar tracking technologies on our website (matrixgrow.in) and ERP platform applications. By using our services, you consent to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) by a website when you visit it. They are widely used to make websites function properly, operate more efficiently, and to provide information to the owners of the site.

Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until deleted). We use both types depending on their purpose.

Cookies cannot access other files on your device, and they cannot carry viruses or malware.

2. Essential Cookies

Always Active: Required for the service to function

Essential cookies are strictly necessary for the platform to operate. Without these cookies, core features of the service cannot be provided. They cannot be disabled.

Cookie NamePurposeDuration
auth_sessionMaintains your authenticated login session within your ERP workspaceSession (expires on logout)
workspace_idIdentifies your active workspace to route requests correctlySession
csrf_tokenProtects against cross-site request forgery attacksSession
user_prefsStores your UI preferences (e.g. sidebar state, theme)30 days

3. Security Cookies

Always Active: Required for platform security

Security cookies protect both you and our platform from fraudulent and abusive activity. They help us detect suspicious login attempts, enforce account lockouts, and protect against automated attacks.

Cookie NamePurposeDuration
sec_checkRate limiting counter for failed login attempts15 minutes
device_fingerprintDevice recognition for suspicious access detection7 days

4. Analytics Cookies

Optional: Used to improve the platform

We may use analytics cookies to understand how visitors use our marketing website and how our ERP users interact with the platform. This helps us identify popular features, diagnose performance bottlenecks, and improve the overall user experience.

Any analytics data collected is aggregated and anonymised: it is not linked to your personal identity or your workspace data. We do not use analytics cookies to build individual advertising profiles.

If we use third-party analytics tools (such as privacy-respecting analytics platforms), those providers operate under data processing agreements and are not permitted to use your data for their own purposes.

5. Preference Cookies

Optional: Enhance your experience

Preference cookies allow the platform to remember choices you make (such as your preferred language, date format, currency display, sidebar navigation state, or table sorting preferences). These cookies are set locally and are not shared with third parties.

If you disable preference cookies, you may need to reconfigure your settings each time you log in.

6. Cookie Management

You can control and manage cookies in the following ways:

  • Essential and security cookies cannot be disabled as they are required for the platform to function and to protect your account.
  • Analytics and preference cookies can be opted out of by adjusting your browser settings (see Section 7).
  • Clearing your browser cookies will log you out of the platform and reset your workspace preferences.

7. Browser Controls

Most browsers allow you to view, manage, delete, and block cookies. Instructions for the most common browsers are available at the following links:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Apple Safari

Please note that disabling all cookies will prevent you from logging in to the Matrixgrow ERP platform, as session authentication relies on essential cookies.

8. Consent

When you first visit matrixgrow.in or register for a Matrixgrow ERP platform, we ask for your consent to use non-essential cookies (analytics and preference cookies). By clicking "Accept" or by continuing to use the platform after being presented with this notice, you consent to our use of cookies as described in this policy.

You can withdraw your consent to non-essential cookies at any time by adjusting your browser settings or clearing your cookies. Essential and security cookies do not require consent as they are strictly necessary for service delivery.

For any questions about our use of cookies, please contact us at support@matrixgrow.in.

Version History

v2026.08.11: Initial production release. Effective 11 August 2026.